[ Positively Green ]
How Positively Green Runs Twelve Areas of the Business Through One Hub.
Positively Green brings professional sports turf expertise to Perth home lawns, with a fleet of ten vehicles serving hundreds of clients. The operation ran across email, OneDrive, Monday.com, Ascora, Twilio and countless spreadsheets, with scheduling done by hand last thing at night. Monday Media built the Positively Green Hub, one custom platform running twelve areas of the business, from AI scheduling and technician workflows to billing, inventory and a client portal, estimated to hand back more than forty hours of admin a week.
[ the outcome ]
40+hrs
Estimated admin saved per week across the business.
6 to 1
Separate systems consolidated into one platform.
12
Areas of the business run through the Hub.
[ why they came to us ]
A Growing Business Scheduled by Hand, Last Thing at Night.
Positively Green had built something rare: stadium-grade turf management for home lawns, backed by decades of professional experience. The work was excellent and the business was growing, with a fleet of ten vehicles and hundreds of clients across Perth. Growth wasn't the problem. The systems underneath it were.
The operation ran on email, OneDrive, Monday.com, Ascora, Twilio and countless spreadsheets. Ascora carried the most weight, and that was the trouble: software that does everything in general does nothing for any one business in particular. Every night, someone sat down and built the next day's schedule by hand, juggling technicians, vans, service areas and completely different job types.
The cost kept compounding. Hours of admin went into keeping six systems in step. Promises made to clients on a lawn were never recorded anywhere. And what actually happened in the field rarely made it back to management without a phone call.
Scheduling technicians, vans and mixed job types by hand, last thing at night.
Promises made to clients on site were never recorded anywhere.
Management couldn't see what was happening across jobs, vans and stock.
The business ran on email, OneDrive, Monday.com, Ascora, Twilio and endless spreadsheets.
Their main software did everything in general and nothing for their business in particular.
Hours of admin every week just keeping six separate systems in step.
[ what we built ]
The Whole Operation, Rebuilt as One Platform.
The build started with the operation itself: how an enquiry becomes an on-site consultation, a quote, a signed agreement and a year of scheduled visits, and how a day's schedule has to cope with zones, vans, staff and completely different job types. Every screen took its shape from how Positively Green actually works, not from a generic field service template.
The finished system is the Positively Green Hub, one platform running twelve areas of the business end to end, consolidating six separate systems and the spreadsheets between them.
01 / AI scheduling
The schedule builds itself around zones and vans.
Jobs carry durations, zones and preferences. Staff carry working days and areas. Vehicles carry assignments. The scheduler puts it all together and records its reasoning for every placement, so what used to be done by hand last thing at night becomes a quick review instead of a nightly chore.
Solves: Scheduling technicians, vans and mixed job types by hand, last thing at night.
02 / Field to office
Every promise made on a lawn gets recorded.
Technicians run their whole day from a phone: job details, photos, products used, and notes. A follow-up note typed on site automatically becomes a task in the office, and live GPS shows where every van is right now. Nothing rides home in someone's head.
Solves: Promises made to clients on site were never recorded anywhere.
03 / Billing
Invoices raise, send, chase and reconcile themselves.
Completed jobs flow into invoices on each client's billing trigger, sync to the accounting system, and collect by card with failed payments retried automatically. Every event is logged against the invoice, from creation to payment, so nothing about money ever happens silently.
Solves: Hours of admin every week just keeping six separate systems in step.
04 / Anomaly detection
Vans, fuel and product use watch themselves.
Product usage on every job is checked against expected rates. Van stock is tracked item by item. Fuel economy is measured fill to fill for every vehicle, and anomalies are flagged to the owner automatically. Management sees drift as it happens, without chasing anyone.
Solves: Management couldn't see what was happening across jobs, vans and stock.
[ inside the system ]
A Look at the System in Use.
Real screens from the platform we built, used every day by the people who run the business.
21hrs
Admin saved every week
Across the team, roughly three working days a week came back. That time went into client conversations and referral relationships, the work that actually grows a brokerage.
21hrs
Admin saved every week
Across the team, roughly three working days a week came back. That time went into client conversations and referral relationships, the work that actually grows a brokerage.
21hrs
Admin saved every week
Across the team, roughly three working days a week came back. That time went into client conversations and referral relationships, the work that actually grows a brokerage.
21hrs
Admin saved every week
Across the team, roughly three working days a week came back. That time went into client conversations and referral relationships, the work that actually grows a brokerage.
21hrs
Admin saved every week
Across the team, roughly three working days a week came back. That time went into client conversations and referral relationships, the work that actually grows a brokerage.
21hrs
Admin saved every week
Across the team, roughly three working days a week came back. That time went into client conversations and referral relationships, the work that actually grows a brokerage.
[NEEDED: client quote, approved by client]
[NEEDED: testimonial attribution]